Welcome to Chic Apparel Store’s FAQ page! We’ve compiled answers to your most common questions about our fashion-forward collections, shipping policies, and more. Can’t find what you’re looking for? Our style experts are always happy to help at [email protected].
About Our Store
What kind of products does Chic Apparel Store specialize in?
We’re your destination for chic, comfortable fashion with a focus on:
- Premium denim (like our signature AE77 line)
- Trend-forward activewear sets
- Adaptive clothing for inclusive sizing
- Intimate apparel including balconette and adaptive bras
- Stylish accessories from belts to beauty essentials
Who is the typical Chic Apparel Store customer?
Our fashion lovers are:
- Style-conscious individuals who value both trends and comfort
- Active women needing performance-ready yet stylish wear
- Those seeking inclusive sizing options
- International shoppers looking for premium US fashion
- Customers who appreciate sustainable packaging with their purchases
Shipping & Delivery
Where do you ship?
We ship globally to fashion lovers everywhere!* Our packages jet from our Essex studio to your doorstep via premium carriers.
*Currently excluding some Asian countries and remote regions
What are my shipping options?
We offer two tailored options:
- Express Shipping ($12.95): Perfect for urgent needs (like that special event!). DHL/FedEx delivers in 10-15 business days after our 1-2 day processing.
- Free Standard Shipping: Unlocks at $50+ via EMS (15-25 business days after processing). Pro tip: Combine orders with friends to reach the threshold!
How can I track my order?
The moment your Activewear or AE dresses ship, you’ll receive a tracking number to follow your fashion journey every step of the way. If your package takes an unexpected detour, our customer care team ([email protected]) will help redirect it to you.
Returns & Exchanges
What’s your return policy?
We offer 15-day returns from delivery date because we understand that sometimes the fit isn’t quite right. Just keep items (especially Belts & Bags) unworn with tags attached, and we’ll make it right.
Do you offer free returns?
Yes! We particularly recommend this for items where fit is crucial:
- Balconette Bras
- Adaptive Bras
- Activewear sets
- AE77 Premium denim
Payments & Security
What payment methods do you accept?
We offer flexible options to match your shopping style:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption for all transactions. Your style choices should be exciting, not worrying.
Product Care
How should I care for my Adaptive Clothing items?
Our Adaptive Collection is designed for easy care while maintaining its comfort:
- Machine wash cold with similar colors
- Line dry or tumble dry low
- Iron on low heat if needed
- Avoid bleach to preserve the special adaptive features
What makes AE77 Premium denim special?
Our signature AE77 line features:
- Buttery-soft premium denim that molds to your shape
- Reinforced stitching for lasting wear
- ’90s-inspired cuts with modern comfort
- Color-lock technology to prevent fading
Contact Information
How can I reach customer service?
Our style experts are available at [email protected] to help with:
- Order inquiries
- Size consultations
- Return assistance
- Style advice
Physical address: 4136 Ashwood Drive, Essex, US 51638
Style Tip: Bookmark this page while you browse chicapparelstore.com – that way you can shop confidently knowing all your questions are answered!
